Reservation Policy (Toronto) | Corporate Stays: Beyond Business

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We're here to support you and are committed to ensuring our help to our community during this uncertain period as your wellbeing is our highest priority.

We released a flexible cancellation policy for all our clean and serviced apartments and 50% off for all 14+ day self-quarantine stays.

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Reservation Policy (Toronto)

Length Of Stay: A strict 30 nights minimum applies to all Corporate Stays buildings.

Smoking Policy: All of our apartments have a strict smoke-free policy and are subject to a penalty fee.

Check-in/Check-out: Please note that check-in time is at 4:00 PM and check-out time is at 11:00 AM. Arrival instructions will be provided in a separate email.

Billing: A valid credit card is always required to confirm any bookings

The initial payment covers the first 30 nights of the reservation. Rent is payable on the first day of every month with the agreed payment method.

Methods Of Payment: Visa, master card, discover and amex. Debit/credit cards are not accepted. No cash payments are accepted. Direct Bill privileges upon approval.

Cancellation/ Notice to Vacate Policy: Reservations may be cancelled and will be fully refunded by the method of payment on file for stays over 30 nights. Reservations cancelled less than 30 days before arrival will be subject to a rent penalty.

Any modifications are subject to availability. Rates are based on the specified check-in and check-out dates. Should these change, Corporate Stays holds the right to retroactively adjust the daily rate to match the new check-in and check-out dates, and length of stay. No shows are treated as cancellations.

Notice to vacate must be provided in writing 14 days before departure date. There will be a 14-day penalty for any notice given without this notice.

Please see the updated details HERE.

Damages: Any damages that occur during the stay will be debited on the credit card on file.

Pets: All bookings with pets are subject to a one-time 350$ pet fee. Please note that not all buildings accept pets.