New Cancellation Policy for COVID-19 | Corporate Stays: Beyond Business

A safe home for you and your family.

We're here to support you and are committed to ensuring our help to our community during this uncertain period as your wellbeing is our highest priority.

We released a flexible cancellation policy for all our clean and serviced apartments and 50% off for all 14+ day self-quarantine stays.

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Newsletter:

Be the first to know

Newsletter:

Dear Valued Guest,  

With the aim of facilitating your travel plans due to the impact of COVID-19, Corporate Stays has established a flexible cancellation policy.


RESERVATION & CANCELLATION POLICY UPDATES

For all existing reservations, Corporate Stays will provide credits for the full value of the booking on cancellations made 72 hours before arrival, no questions asked, as long as the change or cancellation is made by April 7, 2020.

Credits can be used towards future reservations in any Signature Collection and have no expiration date.

Starting March 16, 2020, all new reservations for stay dates between March 16 – April 30th, 2020 are fully refundable, with 72 hours notice before arrival date.

*If you booked your stay on other websites, please reach out to them directly and we will honor their COVID-19 updated cancellation policy.
*Keep in mind that any changes to existing reservations will be subject to availability and rate differences. 


APARTMENTS FOR SELF-QUARANTINE

Following Quebec’s Premier self-isolation measures for all travelers returning from a trip abroad, Corporate Stays is dedicating some of its apartments for self-quarantine needs for those who requested self-isolation and keep their family safe and sound.

These apartments are offered at a 50% discount for 14 days. With keyless access and food delivery services, these units offer full compliance with self-isolation requirements. As a preventive measure, these apartments will be blocked 14 days after the guest’s departure to ensure full cleaning and disinfection.

 

24/7 PROFESSIONAL GUEST SUPPORT

Corporate Stays continues to provide 24/7 guest support, attending to the direct and evolving needs, concerns, and questions of each of our guests throughout their stay.

 

CONTINUED DUTIFUL ACTION

Corporate Stays will swiftly act accordingly when any additional notice is given on this evolving situation. We will continue to update our policies and actions, in line with official guidance.

For the most recent updates to the PHAC guidelines and recommendations, kindly visit Canada Public Health or WHO recommendations World Health Organization.

 

Sincerely,

The Corporate Stays Team

 

*Corporate Stays reserves the right to amend this extraordinary policy at any time without notice. Guest is asked to verify his travel insurance policy before asking Corporate Stays to proceed to the refund. Corporate Stays will cover the difference between guest travel insurance and the stay.