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Mosaique - Building

345 De La Gauchetiere O. Montreal Canada
67 Commentaires

Pour ceux qui veulent faire partie de l’action, le complexe d’appartements luxueux magnifiques Mosaïque est situé au centre-ville du Quartier des spectacles de Montréal. Avec un emplacement imbattable, profitez des options infinies de choses à faire et à voir en ville. À pied, choisissez la direction des restaurants huppés et des charmes provenant d’un monde ancien au coeur du quartier historique du Vieux-Port ou celle, plus iconique, du boulevard Saint-Laurent (aussi appelé “The Main”), avec les attraits tels que Schwartz’s et les innombrables options de vie nocturne les unes plus amusantes que les autres. D’un autre côté, en entrant dans votre appartement meublé Mosaïque, vous choisissez de laisser le tourbillon d’activités derrière vous, avec les designs au concept ouvert, les dispositions confortables inspirés de designers, et la cuisine complètement équipées. Relaxez-vous au coeur de la ville, chez Mosaïque.

Prix

1 Bedroom:
A partir de $77 CAD / nuit *
 
30 nights +
90 nights +
180 nights +
January 1st to April 30th:
$121
$88
$84
May 1st to September 30th:
$143
$104
$100
October 1st to December 31st:
$110
$80
$77
2 Bedrooms:
A partir de $91 CAD / nuit *
 
30 nights +
90 nights +
180 nights +
January 1st to April 30th:
$147
$110
$100
May 1st to September 30th:
$173
$149
$119
October 1st to December 31st:
$133
$100
$91
Pet Fee :
$350
Additional guest :
$20
Check-Out cleaning fee :
$150

* All rates are based on the minimum price, subject to availability and subject to change without notice.

The minimum number of nights for this building is 2 nights.

Commodités

Building
Accès Fauteuils Roulants
Parking sur demande
Salle de Sport

1 Bedroom
Tv
Animaux de Compagnie Acceptés
Interdiction de Fumer
Laverie
Internet
Chaise Haute
Parquet
Draps de lit Supplémentaires (sur demande)
Lit pour Enfant (sur demande)
Draps de lit et Serviettes de Toilette
Air conditionné

2 Bedrooms
Tv
Animaux de Compagnie Acceptés
Interdiction de Fumer
Laverie
Internet
Chaise Haute
Parquet
Draps de lit Supplémentaires (sur demande)
Lit pour Enfant (sur demande)
Draps de lit et Serviettes de Toilette
Air conditionné

Video

Carte

Average Rating / 67 Total Testimonials

8.5 Out of 10
9 out of 10
"Excellent location. Easy to book. Easy check in and check out."
10 out of 10
"Excellent place to stay while visiting Montreal. Space. Airy and good access to public transport and tourist attractions"
10 out of 10
"variety of locations;"
7 out of 10
"We Were changed from the apartment we had selected at the last minute and the building and apartment were not the same quality that we had originally chosen."
8 out of 10
"Every thing were outstanding but the cleaning services must be more than clean the floor & bathroom Also your rate compared to other companies high But overall your customer service & care wonderful Thanks"
10 out of 10
"Location & your condos had just about everything you would need."
8 out of 10
"Location and apartments are great."
9 out of 10
"Coffee in rooms would be beneficial"
10 out of 10
"Better organization in checking in 😀"
6 out of 10
"Your check in process was not customer friendly; I had to wait a long time, was told to return at a certain time to check in and then the person was not in the office, so I had to wait again. Then they had the wrong key, so we had to walk from building to building around Montreal, looking for the right building. The remote control for the TV was confusing; there were 3 different remotes, The on/off and volume function didn't work. Later the remote stopped working completely. I called in to customer service to ask for help with the remote, and they put me through to a voice mail, and no one called me back. I called again and got voice mail. I realize you are not a 'hotel', but you are a hotel alternative, and as abusiness traveller I compare you to a hotel. Finally, there was confusion about whether the credit card I reserved the room with was to be charged, or the card I submitted on check in. I was told my check in card was going to be charged, but then they charged my reservation card, which I had to verify was a correct charge. So, for $300 per night, I think it was a fairly inadequate guest experience."
10 out of 10
"Perfect ! Just one thinh, the bath cap was broken (always close)."
8 out of 10
"Our air condition was not working and inspite of informing the staff nobody came to fix it for 3 days"
6 out of 10
"Check in hours need to be extended. Also it would help to have somewhere to hold bags after check out."
10 out of 10
"More interactive assistance, like a chat online service for help"
6 out of 10
"Verify your apartments are in proper working order before having a guest check in. Our stay was lovely and Sarah Fennessey in the Montreal office was fantastic. Our first 2 hours in Montreal were spent getting situated. The first apartment we were meant to stay in was damaged by a previous tenant before we arrived. The second (first we were provided) was missing a window shade and the air conditioning did not work. The third had a smoke smell so bad my girlfriend could not stay longer then 5 minuets before her allergies reacted. Finally the 4th apartment we were provided was lovely. Through all this your intern Sarah was amazing. She went above and beyond to make sure we were satisfied with our stay."
8 out of 10
"No comment"
8 out of 10
"We only had one cleaning service in 6 weeks stay. I had to call to get cleaning service. 2 where supposed to be included in our stay, we only got one. The overall building left to be desired common areas are not clean and gym is awful."
10 out of 10
"provide nearby restaurant suggestions , be clearrer about the fact that the key is available at the appartement do not have to go pick it up somewhere else, which can be a showstopper when redaing hotels.com checkin times."
7 out of 10
"The images on Airbnb of the apartment I wanted were not the same as the apartment I got. Disappointed about this. For exmaple, in the picture, there was a big L-shaped white couch. In the apartment, there was only a small 2/3 person couch. There were 4 of us staying and we couldn't all sit on the couch at once. Also, one bedroom was supposed to have 2 twin beds but it didn't. :("
8 out of 10
"Check the unit to see if repairs are needed. The hinge on the cabinet beneath the sink was broken when we arrived so we were not able to access its contents during our stay. One of the bedroom lamps was broken and another was missing a light bulb. Also, if a staff member who has been working with a client on transportation arrangements or other matters is not going to be receiving email or phone calls, a voice mail message giving information about whom to call would be helpful. Our transportation to the airport was not arranged although we had been informed by email that it had been taken care of. Your on-duty staff did take care of it at the last minute,, but we spent time trying to contact Nathalia with no information that she was no longer available."
10 out of 10
"Upgrade me everything I use your company☺"
7 out of 10
"Response time to email requests for late check in. It took me two emails and finally a phone call to talk to someone."
9 out of 10
"Need extra rubbish bags in the kitchen"
8 out of 10
No comments were left
9 out of 10
No comments were left
10 out of 10
"I don't have any complain, the service offered by Lisanne and the rest of your team was amazing. Just a little suggestion. I was surprised that the phone line was not part of the apartment service. I would love to know this before my guests checked in. Other than that everything was very good! Thanks for the good service!"
8 out of 10
"it's difficult to access the helpdesk or admin through email. no online communication can be done, it makes us from overseas difficult to clarify or to ask something. the checkout time is so early meanwhile check in time is so late. maybe it can be adjusted not so many different between these two items. thank you"
9 out of 10
"Put the manual intruction for electronic devices"
10 out of 10
No comments were left
10 out of 10
"Some slippers will make it better"
7 out of 10
"Entretenir les appareils ménagers un peu mieux et les fixtures des salles de bain"
10 out of 10
"I understand the office handing out keys (also lets the guest meet the staff if there are any issues), but it is an extra step to have to pick up the keys during office hours (which is helpful that they are so long - thank you). It is very helpful to have the key drop box for leaving outside of office hours."
9 out of 10
"The key more easier to puck up That"
6 out of 10
"Your teams that manage booking, housekeeping need better communication. I was faced with the situation that my key was not available in a drop box when I checked in. I had to search myself for information on where the key was. I was informed that there was no record of my communication with a staff member for my booking. this was disconcerting."
10 out of 10
No comments were left
7 out of 10
No comments were left
10 out of 10
No comments were left
6 out of 10
"Give me what I booked. I booked" Le 1009" on 1009 de Bleury in Montreal. When I picked up the key, nobody told me I was booked in actually given Mosaique on 345 Rue de laGauchetiere. So I went to the wrong location and tried to find apartment 1111. However Le 1009 has 1101-1110 so I was very confused. Then on investigation with the concierge found it out. Luckily the other one was just around the corner. However with the snow all over and having my baggage with me it is something I did not need seeing I have had a very long and complicated trip to get to Montreal from Dubai via JFK/LGA. The place itself was fine although I believe "Le 1009" has more features, but as I only was there for 2 busy days that did, this time at least, not impact. Few suggestions. 1) There was no soap or showergel, which I know you can buy but I found out when I entered the shower late at night 2) The TV has many channels available, but to make it easier a channel guide will help 3) A map of Montreal would make sense, there are many free maps available 4) The blinds where bend on many places, actually I bend them straight as they looked not good. What was missing however is that most of the rods to adjust them were missing and that you need to be tall to reach the top by hand. I did enjoy and will be back in Montreal in September and will probably come back. Greetings"
10 out of 10
"Improve heat in living room"
9 out of 10
"The couch was horrible... cracking faux leather and shed on the floor. The tub surround very odd - too high especially for my husband who had a hip/leg issue and made it for him to get in and out. Small, suggestion is to leave a few filters for the coffee maker."
10 out of 10
"it's already perfer"
8 out of 10
"Better communication between employees. I checked in with my party and there was confusion as to our parking situation, even though we had paid ahead of time. In addition to that, the representative who handled check-out seemed suspicious that we were returning two fobs and only one physical key. Even though that was what we were given, I felt like I was being accused of lying."
7 out of 10
"The apartment was very nice and we enjoyed our stay, but the staff needs to smile, be more friendly and solve problems quicker. I was a month and a half without remote for the TV (I could change channels but I had to go to the TV set to adjust volume) and when the remote came the staff told me it is my duty to configure it. They have more important things to do. They also force us to sleep on top of a plastic cover for the mattress. Not even budget hotels do such a disgusting thing. Specially in summer I got up in the middle of the night drenched in sweat. I removed it the first week, but I was threatened to pay the mattress if not put the plastic back. No way. In my opinion the staff is trained to see the customer as a potential enemy. Actually, for me the staff is scary. During our three months we broke some cups and glasses and I still think they will take reprisals."
6 out of 10
"Respect what was agreed upon reservation."
9 out of 10
"It was very comfortable and clean. The only unfortunate point was that there was no parking available considering the building itself had parking"
8 out of 10
"Treadmill @ 345 de la Gauchetiere West is not working. Ensure all units are equipped with paper towels. (Didn't have it during past stays; Found a package during this recent stay) Thanks+"
8 out of 10
"There was a few broken things at my arrival and the appartment wasnt completely clean . I would recommand to be carefull on that , besides , amazing place , great place to go relax after long business days ! I wouod go back but ask to make sure the place is clean when I arrive because I didnt feel like cleaning after someone else was there !"
10 out of 10
No comments were left
10 out of 10
"The shampoo and soap could be slightly larger :)"
8 out of 10
"simplify the key pickup process so I don't have to first go to the main office before going to my assigned apt."
6 out of 10
"Make sure each apartment is issued more than one key card. We asked twice for an extra set of keys (we were 4 people) and we were only given one front door key which was a problem"
10 out of 10
No comments were left
8 out of 10
"Not happy that you removed phone from room. Also not happy that you take $500 for damages rather than get a credit card approval for 500$ that you can use if we damage the room."
10 out of 10
"You guys are doing great !"
10 out of 10
"timely repair"
7 out of 10
"any chance you can make the check in process easier? it's quite cumbersome to have to go to a different site to check in before we can access our unit in another site."
9 out of 10
"better check list after cleaning"
10 out of 10
"everything was ok your ,accept AC wasnt working,and they are no locks at the rooms and bathrooms of the apartment where I stayed!!"
10 out of 10
No comments were left
7 out of 10
"Changer le matelas de la chambre ,lit king size. Le matelas complètement affaissé. L'autre matelas, très mou aussi. Le garage n'a pas été nettoyé de l'hiver, je crois. Aprés un alerte de feu, incapacité de pénétrer sur les étages, porte barrée de l'escalier de secours. Mon stationnement occupé par une autre voiture lors d'une arrivée tardive. J'ai craint de voir ma voiture remorquée. Voici les irritants que j'ai subis. Les intervenants se sont toutefois montrés sympathique à mes rêclamations."
9 out of 10
"I would like more toiletries available."
9 out of 10
"Very good service and flat. Would just be useful to know if the address was east or west, for when calling taxis."
9 out of 10
"Courriels en français S'assurer d'avoir l'appartement montré sur les photos disponibles aux dates demandées."
10 out of 10
"everything was perfect"
8 out of 10
"Pretty good"
7 out of 10
"I have used Corporate Stays several times during my stays in Montreal. My most recent stay was switched to a different residence last minute and was presented to me as an upgrade. I would disagree with this assessment as the residence is in need of mai…"
10 out of 10
"Very good, really nice accommodations and easy pickup/drop off keys instructions, etc"

Length Of Stay: A strict 2 night minimum applies to all CorporateStays buildings. Some specific locations such as 400 Sherbrooke West and the V (360 Boul. Rene-Lévesque W) are subjectto a 7 night minimum.

Pets: Pets are accepted in most of our buildings, with the exception of Les Étoiles (888 St-Francois Xavier).
All bookings with pets are subject to a one-tie 350$ pet fee.

Parking: Underground, secured, assigned garage parking. Additional charges apply.

Billing: A valid credit card is always required to confirm any bookings
Full payment of the booking (if less that 30 days) is required at the moment of reservation. If booking is more that 30 days, the first first month (30 days) is due at the moment of reservation. Subsequent months are due on the 1st of the next month.

Methods Of Payment: All major credit cards & cash payment accepted. Direct Bill privileges upon approval.

Cancellation Terms: 14 days' notice is required to cancel or change a reservation. Late cancellations fees will apply.

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