Terms of Service

GENERAL TERMS AND CONDITIONS

These Terms & Conditions are applicable on all Reservation Contracts between CorporateStays.com. ( or “we, us”) and our clients (Guest(s) or “them, their”) for the rental of fully furnished long or short-term accommodations (“Apartment”).

1. RATES

Rates are not valid during blackout dates. These rates are net rates and are calculated on a nightly basis. These rates are for single and double occupancy in Canadian dollar. Applicable taxes will be added to these rates when number of nights are less than 30 Nights. Reservations of more than 30 nights are tax free.
All other services are subjected to applicable taxes, such as mandatory exit cleaning fee of $150 and parking fees $350/month, $125/week, $30/day.

2. PAYMENT

Guest(s) are required to complete and return a Credit Card Authorization form and/or a Corporate Guarantee before their reservation is confirmed. For the duration of the reservation and any extension of it, the Guest(s) agrees to pay fees for the rental of the Apartment and any additional chargeable services utilized. If a Corporate Guarantee is arranged on behalf of the Guest(s), the person or entity named will be liable to pay all fees indicated and the Guest(s) will be responsible for paying all other fees, if any. Unless otherwise arranged or agreed, any balances owing will be charged to the credit card account on file without further notice. Acceptable method of payments are credit card (+3% fee), wire transfer ($30 fee), company check.
All reservations of less than 30 nights must be paid in full prior check-in date. All reservations of 30 nights plus will be charged on a monthly basis after the initial payment date. The initial payment date corresponds to the check-in date. We reserve the right to terminate any reservation if payment does not reach us within 3 days after due date. A late payment fee of 5% will be charge on a monthly basis. All Guest(s) are allowed to apply for a credit, please contact accounting@corporatestays.com to ask for a credit application form.

3. LIABILITY & INSURANCE

The Guest(s) agree to indemnify CorporateStays.com. against loss, injury, damage, cost, action or cause of action of any nature whatsoever caused by any of the Guest(s), Permitted Occupant(s) or of any person they invite into the Apartment. CorporateStays.com is not liable in any way for any lost, damaged or stolen items of the Guest(s) used or contained in the Apartment during the Guest(s) stay or left in the Apartment once the Guest(s) has vacated. The Guest(s) hereby releases, remises, and forever discharges CorporateStays.com, its Officers, Directors, Managers, Employees, Agents and Contractors, from any and all liability, injury, loss and damages, including personal injury and death that may arise from or in relation to the Guest(s) exclusive possession of the Apartment and use the Apartment until the Departure Date, whenever or however they occur.

4. CHECK-IN & CHECK-OUT

The Guest(s) are requested to vacate their Apartment at 11:00 A.M. and arriving guests to check-in at 4:00 P.M. Early/Late check in is possible upon availability and subject to early/late check out fee of $75 plus tax (contact your Corporate Housing Specialist for more information). Changes required by the Guest(s) on the departure and arrival time must be reported to CorporateStays.com. for confirmation of availability. Return or pick up of keys, passes and remotes will be made available during regular business hours. Upon request, prior arrangements can be made for return or pick up after business hours, weekends and holidays.
If there is any delay in vacating the Apartment beyond the agreed time, a full day's rental, calculated at the nightly rate will be charged to the Guest(s).
Any lost keys (including FOBc, parking remotes etc..) are subject to a minimum $100 plus tax replacement fee.

5. HOUSEKEEPING

All reservations of 30 nights or more are eligible to a complimentary bi-weekly cleaning service. Change of linens and towels is not included.

6. CONFIRMATION CHANGES

Acceptance of changes in check-in dates, are subject to availability, and remains at the sole discretion of CorporateStays.com. and may be viewed as a cancellation. Early check-out dates require a fourteen (14) days notice or will be subject to cancellation fee. For early termination of reservation, rates will be adjusted based on length of stay and Guest(s) will be responsible to pay the difference between the rates, if applicable. Corporatestays.com guarantees location and apartment types only.

7. CANCELLATION

CorporateStays.com. must be notified in writing within thirty (30) days of any reservation cancellation. There will be a thirty (30) days penalty for any cancellations given without said notice.

8. TERMINATION OF RESERVATION CONTRACT

CorporateStays.com. has the right to terminate a reservation at any time on the grounds of abuse to staff or other guests, mistreatment of the Apartment or criminal activity on the part of those occupying the Apartment or their guests. In such circumstances CorporateStays.com. is not obliged to provide or locate alternative accommodation. The period of notice and the refund applicable are entirely at the discretion of CorporateStays.com.

9. RULES & REGULATIONS

Guest(s) and all other occupants acknowledge and agree to comply with By-Laws and Rules & Regulations of the building and/or condominium association during the term of the contract, failing to do so, CorporateStays.com. has the right to terminate the contract for misconduct without refund.Guest(s) and all other occupants must keep their personal belongings inside the Apartment (bicycles, shoes, doormats, carriages, umbrellas etc. are not permitted to be left in the hallways or passageways).

10. Guest Registration

Guests are required to inform CorporateStays.com of the number of people staying in the apartment (adults and children). Some of our building will require formal registration with the condominium management office.

11. Pet Registration

Pets are only allowed where prior permission has been granted and the fee paid. Not all of our properties are pet friendly, please ask the booking agent prior to reservation. In the event of any infringement of the aforementioned obligations, CorporateStays.com at its sole discretion will be entitled to request the client to leave the apartment, and the client shall have no right to claim any type of compensation.

12. Smoking

CorporateStays offers a smoke free environment for all our guest. Any smoking activity in the apartment or in prohibited common areas will be subject to an automatic $500 penalty.

13. Behaviour

Our guests are expected to behave in a manner that will not cause a disturbance to or interference with the quiet enjoyment of other residents of the building.

14.Our Website

While CorporateStays.com will strives to maintain accuracy and to verify details,CorporateStays.com cannot be held liable for any errors or omissions that may arise.
CorporateStays.com also reserves the right to modify information published on the site at any time including rates, descriptions and photographs. CorporateStays.com offers makes no warranty or representation about the fitness or suitability of any product or service advertised on its website.

15.PRIVACY POLICY

CorporateStays.com believes in protecting your privacy. Please click here to review our current Privacy Policy, which also governs your use of the Website, to understand our practices: Privacy Policy.

CorporateStays.com reserves the right to update any of its terms and conditions at any time, as may be required by the company’s business policies. Emphasis is placed on all parties using the site, to undertake adequate measures to ensure that they have thoroughly read the terms and conditions. By agreeing to use this site, it is implied that any such changes are accepted by any such third party and, that any such third party agrees to comply with any such changes.

These terms do not affect consumer statutory rights.